Residents

Maintenance

Submit a maintenance request through the online resident portal. Requests are addressed in the order received and performed in the order of urgency, with a 24-hour maintenance response.

Good to know

The leasing office is open 9:00 a.m. to 5:30 p.m., Monday to Friday, and Saturdays by appointment.

Rent can be paid by personal check, cashier’s check, money order, e-check, or debit or credit card. E-check (ACH) payments through the resident portal cost nothing extra. Ask the community manager for your portal link.

Renter’s insurance is required, with minimum liability coverage of 100/300. Provide your own policy, or buy a Limited Liability Insurance Policy (LLIP) through the resident portal.

Rent is due in full on the due date and is late the following day. If it is not paid within 4 calendar days of the due date, a late charge of 5% of rent applies and a 3-day Notice to Pay Rent or Quit is served.

Ending a month-to-month tenancy takes at least 30 days’ written notice of your intent to vacate.

You receive a full accounting of your security deposit within 21 days of vacating. The deposit is fully refundable, less unpaid rent, cleaning and damage beyond normal wear and tear.